Contact

Support runs through our Discord server. It is the fastest route and usually the only one you need — most questions are answered there in minutes.

Discord support server

Open a thread in #support and either the team or someone from the community will pick it up. Bug reports, listing problems and vanity link questions all belong here.

Join support server

Include this and you will get an answer first time

Your vanity code or server ID — ucord.cc/yourserver is enough. What you expected to happen, and what happened instead. A screenshot if it is visual, or the exact error text if there was one. Whether you are the server owner or a member — it changes what we can do.
Where to go instead
My listing is not showing up in browse

New listings take a short while to appear, and NSFW servers are filtered out of discovery by default.

 FAQ My invite link stopped working

uCord validates and repairs invites automatically. If it is still broken, the server itself may have revoked it.

 Getting started Report a server or a review

Use the report button on the listing itself — it reaches moderation with the context already attached.

 How reporting works Advertising and promoted placements

Rates, formats and the booking process are all on the advertise page.

 Advertise API keys, rate limits and the MCP endpoint

Endpoints, authentication and limits are documented, and keys are issued from your dashboard.

 API docs Delete my server data

You can remove a listing and its vanity link yourself; the guide covers what is kept and what is erased.

 Read the guide

Follow on X

Release notes, outages and new features, as they ship.

@uCordCC
Elsewhere
FAQ Getting started Features Blog & guides About uCord Privacy & terms

uCord is run by a small team. There is no support inbox — Discord is where we actually read things.